Network Solutions wants to hear from you
August 13, 2008 :: cbensenYesterday Roy Dunbar, CEO of Network Solutions, sent out an email to Network Solutions Customers. Roy lays great emphasis on feedback our customers are giving us and his email mentions that .
We’ve have made it a company wide focus to request feedback from customers and review it on a daily basis. We’re paying close attention [...]
Web Site Design Best Practices from the New “About Network Solutions” site!
August 13, 2008 :: Steve FisherYou know the deal. You go to a web site and see their flashy home page that is enticing you to buy their wonderful products and/or services. You are interested and want to learn more about the company so you hit the “About Us” tab or link and you get content that is as exciting [...]
Your Patience is Appreciated
August 1, 2008 :: cbensenSince Thursday, July 31, we have been experiencing a distributed denial of service (DDOS) attack that may be impacting some of our international customers’ access to our storefront and account manager. We are working to mitigate the attack and anticipate full customer access resuming shortly.
While these attacks are increasingly common in the industry, we continue [...]
InfoWorld Blog Post Got It Wrong
July 25, 2008 :: cbensenYesterday, Paul Venezia, author of the Infoworld blog “The Deep End” wrote a post questioning whether our DNS servers were hacked. Paul writes:
“I was just hipped to the fact that two DNS servers apparently operated by Network Solutions aren’t returning valid results for some domains, notably www.google.com…”
Firstly and most importantly, we need to state that [...]
Network Solutions Using Twitter for Customer Service
July 1, 2008 :: cbensenNetwork Solutions is joining many companies that are successfully using Twitter to respond to their customer’s needs. People are using services such as Twitter & their blogs to express their frustration & appreciation of services. Customers are pleasantly surprised when they get a quick positive response.
Anthony Bouvier expressed his appreciation for getting help on Twitter [...]
Joining Shashi at Network Solutions
June 26, 2008 :: cbensenShashi has invited me to join the Network Solutions social media team, so I need to introduce myself! I will be blogging here at SolutionsArePower.com and helping everyone all over the web.
I blog about community building strategies at conniebensen.com. I am recognized as a leader in community management. I enjoy providing resources, mentorship & [...]
TechCrunch May Not Have All the Facts
June 20, 2008 :: Shashi BellamkondaOur position has inspired several great blog posts, most of them in favor of adding surcharges to domain tasting (see: WebProNews, DomainNameWire and CircleID). As per our earlier post today, we believe this will end domain tasting and front running.
One negative story was the TechCrunch story, “ Network Solutions Is Suddenly Opposed to [...]
Network Solutions Encourages ICANN to End Front Running for Good
June 20, 2008 :: Shashi BellamkondaNext week the Internet Corporation for Assigned Names and Numbers (ICANN) Board of Directors will consider adopting a 20 cent per-transaction fee that will effectively end the abusive speculating practices of domain tasting, front running and kiting. The fee will only apply when domain names are deleted excessively, a signal that they are being “tasted” [...]
Network with other Entrepreneurs and Rohit Bhargava - Author of "Personality not Included" - June 30th
June 15, 2008 :: Shashi BellamkondaMeet and network with other Entrepreneurs and Business owners and listen to Rohit Bhargava - Author of the book “Personality not Included” interviewed by Frank Gruber.
Register for the event at eventbrite : http://solutionsarepower.eventbrite.com/
Presented by Network Solutions
Event Details :
Powerful Solutions for Small Businesses - A Networking Event for Entrepreneurs by Network Solutions With Rohit Bhargava Author [...]
Comcast account access issue- clarification
May 30, 2008 :: Shashi BellamkondaThe sequence of events that lead to the comcast.net being redirect were unfortunate; however, there was no security breach or social engineering at Network Solutions. The DNS changes were made by someone with the customer’s log-in information. We helped the customer revert their DNS. All this was done quickly and the DNS began propagating within [...]
