Groups, Good Leaders and Bad Apples

January 6, 2009 :: Joe Loong

Over the holiday drive, I was catching up on some podcast episodes of the PRI radio show, This American Life. (In addition to a couple of episodes from WNYC’s Radiolab.)
The theme of this particular episode, Ruining It for the Rest of Us, was bad apples — people who spoil things for other people. The prologue [...]

New Series for 2009 - Writing the Killer Business Plan

January 6, 2009 :: Steve Fisher

For any small business, having a focus on what you sell and why customers should buy from you is critical. One primary way to frame your ideas and vision, especially when you are growing and people need a sort of “playbook” to work from, a business plan seems like a logical first start.
In my career [...]

Followup: What People Want From Business Web Sites

January 5, 2009 :: Joe Loong

Here’s a followup to my entry about what small businesses should have on their Web sites (”An Average Consumer Looks at Small Business Web Sites“). It comes by way of Washington Post food critic Tom Sietsema’s column last week, and I consider it something of a validation of my previous statements:
When I invited participants of [...]

Avoid Problems When Blogging About Your Customers

January 5, 2009 :: Joe Loong

So you’re ready to do it: You’re ready to start blogging for your small business. You’ve done your homework, read a lot of blogs (especially blogs in your specific field), participated in those blogs, and generally think that having your own blog will help get your message out. And you have a clear-eyed look at [...]

Upcoming Event: If You Build It, Will They Come? An exploration of social networks, including what’s working now and how to build and nurture a community

January 5, 2009 :: Steve Fisher

On January 14, 2009, at Johns Hopkins University Montgomery County Campus in Rockville, MD there is going to be an awesome event sponsored by Network Solutions that you all should attend if you are going to be in the area.
What’s it called?
The event is called: “If You Build It, Will They Come?” and it is [...]

Network Solutions interviewed by Brent Leary

January 2, 2009 :: Steve Fisher

Brent Leary of CRM Essentials and Barack20.com interviewed Shashi Bellamkonda, our Social Media Swami here at Network Solutions.
Brent Leary is a CRM guru and a speaker at leading Small Business conferences. Shashi said that he was honored to be on his Business Technology Radio talk show, he usually has several luminaries and celebrities on his [...]

Tactical Transparency’s book review series Ch. 16: Overcoming Objections

January 2, 2009 :: Jill Foster

Transcending the ‘absolutely not!’ syndrome when starting new transparent operations and social media
Tactical Transparency’s Ch. 16: Yeah, but…Overcoming Objections

Have your legal advisors ever said:
Launch a blog?!…and start conversations we can’t control?! NO WAY?!
Or has your product development team ever screamed:
What if employees inadvertently reveal too much and give our competition an edge? NO [...]

Blog World and New Media Expo Merge for 2009 Event

January 2, 2009 :: Steve Fisher

Recently, BlogWorld and New Media Expo announced they were merging for the 2009 conference season and it will be one really awesome event.
You will remember that at Blog World 2008, Shashi Bellamkonda, Social Media Swami & me, Steve Fisher, headed to Las Vegas for BlogWorld Expo. I am meeting them there & we will [...]

Tech Talks-part 3: interviewing Shireen Mitchell, Founder & Executive Officer of Digital Sisters

January 1, 2009 :: Jill Foster

Shireen Mitchell, part 3 of 3:
From choosing America’s CTO to bridging the digital divide
Shireen’s work intersects with digital education/access, tech policy, and politics which includes making technology more accessible for minority children.
She’s also a social media and technology strategist, founder of Digital Sistas/Sisters, Chair of the Media and Technology Task Force of the National Council [...]

My Horrible Predictions for Social Media in 2009

January 1, 2009 :: Joe Loong

Here’s another staple of the New Year’s media programing calendar: New Year’s Predictions. Not only is it a list (people love lists), but it also comes with a built-in lead-in, the postmortem of your prior year’s crappy predictions. (Though if your previous predictions were really, really bad, you can probably skip this step. It’s not [...]